Customer Service Representative
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor in Barnstaple. As a key member of our sales team, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily sales targets.
Key Responsibilities- Provide outstanding customer service, ensuring a positive shopping experience for all customers
- Offer expert advice on shoe care and accessories, helping customers find the perfect products to complement their needs
- Meet and exceed daily sales targets, achieving KPIs and contributing to the success of the store
- Work collaboratively with the team to maintain a friendly, engaging, and positive store environment
- Support the maintenance of store standards, product placements, and stockroom
- A competitive hourly rate of £11.70, increasing to £12.05 after completing the required retail induction
- A generous staff discount scheme, with some benefits available to share with family and friends
- Holiday entitlement, increasing with service
- Company contribution pension
- Access to the Pavers Foundation, an employee-led grant application and charitable giving scheme
- Access to the Pavers Academy, providing career pathways through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs
- Access to wellbeing and financial support through RetailTRUST
- Previous experience in a sales or customer care environment is desirable, but not essential
- Excellent communication and interpersonal skills, with a strong focus on customer service
- Ability to work a flexible schedule, including weekends and weekdays
- Self-awareness, with a willingness to learn and take responsibility for personal development
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Customer Service Representative
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Customer Service Representative
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Barnstaple, Devon, United Kingdom Pavers Shoes Full time{"title": "Customer Advisor", "description": "Unlock Your Potential as a Customer Advisor at Pavers ShoesWe are seeking a talented and enthusiastic Customer Advisor to join our team in Barnstaple. As a Customer Advisor, you will be the face of our brand, providing exceptional customer service and advice on our products.About the RoleDeliver outstanding...
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