Customer Service Representative
4 weeks ago
We are seeking an experienced Customer Service Advisor to join our team at AM 2 PM Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service to both internal and external clients.
Key Responsibilities:
- Answering incoming and making outgoing calls to clients and customers
- Planning and arranging jobs for engineers to be on site
- Prioritizing and scheduling team workloads
- Providing highest levels of customer service
About the Role:
This is a fantastic opportunity for a motivated and organized individual to join our team. As a Customer Service Advisor, you will have the chance to work with a well-established family-run business with ambitious growth plans. You will be responsible for providing excellent customer service to clients, both internal and external, and will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.
Requirements:
- Experience working in a busy customer service office
- Excellent communication skills
- Good knowledge of Microsoft Office packages (Word, Excel, 365)
- Positive and motivated attitude to work
- Ability to work as part of a team
What We Offer:
We offer a competitive salary and a great working environment. This is a temporary to permanent role, with the opportunity to become a permanent member of our team after a qualifying period. If you are a motivated and organized individual with excellent customer service skills, we would love to hear from you.
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