Multi-site Store Operations Manager
7 days ago
We're a leading provider of innovative hire solutions, revolutionizing the industry through cutting-edge technology to deliver exceptional customer experiences.
- 20 days annual leave allowance
- Holiday buy scheme
- Exclusive company discounts on hire equipment, vehicle leasing, and retail
- Life assurance twice your annual salary
- A comprehensive healthcare and wellbeing platform including 24/7 GP access
- Personalized career progression to help you excel
The Role of a Merchant Cover Manager
As a Merchant Cover Manager, you will develop strong relationships with customers across multiple stores, offering a range of top-tier hire solutions and equipment across various sectors. Your key responsibilities will include:
- Providing exceptional communication and customer service
- Meeting and exceeding performance targets and Key Performance Indicators (KPIs)
- Being proactive with a positive outlook and solution-driven approach
- Continuously learning and expanding product expertise
- Holding a valid driver's license (You will operate a van)
Key Responsibilities:
• Building and maintaining relationships with customers to ensure repeat business.
• Supporting key sales initiatives and strategy to hit branch KPIs and drive innovation in our approach.
At HSS Hire, we value diversity and inclusivity. We recognize that historically, people from underrepresented groups may be less likely to apply unless they meet all the requirements stated in the job description. We're committed to creating an inclusive environment where everyone can contribute and thrive.
We're also proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and excel within our workforce. If you require any reasonable adjustments during the recruitment process, please let us know.
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