Agricultural Account Manager

6 days ago


Canterbury, Kent, United Kingdom Alter Global Full time

About the Role

We are seeking a highly motivated and experienced Customer Experience Specialist to join our team at Alter Global. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving revenue growth for our agricultural clients.

Key Responsibilities

  • Customer Success: Work closely with farmers to understand their business goals and objectives, and provide tailored solutions to help them achieve success with our technology.
  • Account Management: Develop and maintain strong relationships with our agricultural clients, identifying opportunities to upsell and cross-sell our products and services.
  • Relationship Management: Build and maintain relationships with key stakeholders in the agricultural industry, including veterinarians, consultants, and bankers.
  • Growth Initiatives: Collaborate with cross-functional teams to identify and implement initiatives that drive business growth and improve customer satisfaction.

Requirements

  • Experience: Proven experience in customer success, account management, or a related field, with a strong track record of driving revenue growth and delivering exceptional customer experiences.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders. Strong analytical and problem-solving skills, with the ability to identify opportunities and develop solutions.
  • Education: Bachelor's degree in a related field, such as business, agriculture, or a related field.

What We Offer

  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including health insurance, retirement savings, and paid time off.
  • Opportunities for Growth and Development: We are committed to helping our employees grow and develop their careers, with opportunities for professional development and advancement.
  • Collaborative and Dynamic Work Environment: We have a collaborative and dynamic work environment, with a team of experienced professionals who are passionate about delivering exceptional customer experiences.


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