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Farm Business Development Representative

2 months ago

Canterbury, Kent, United Kingdom Alter Global Full time

About the Role

We are seeking a highly motivated and experienced Customer Experience Specialist to join our team at Alter Global. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving revenue growth for our agricultural clients.

Key Responsibilities

  • Customer Success: Work closely with farmers to understand their business goals and objectives, and provide tailored solutions to help them achieve success with our technology.
  • Account Management: Develop and maintain strong relationships with key stakeholders, including farmers, veterinarians, consultants, and bankers, to drive business growth and retention.
  • Relationship Management: Build and maintain a network of industry professionals, including veterinarians, consultants, and bankers, to stay up-to-date on industry trends and best practices.
  • Growth Initiatives: Collaborate with cross-functional teams to identify opportunities for growth and improvement, and develop strategies to drive business expansion.

Requirements

  • Experience: Proven experience in customer success, account management, or a related field, with a strong track record of driving business growth and retention.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse groups of people.
  • Knowledge: Strong understanding of the agricultural industry, including the challenges and opportunities facing farmers and other stakeholders.
  • Education: Bachelor's degree in a related field, such as business, agriculture, or a related field.

What We Offer

  • Competitive Salary: A competitive salary and benefits package, including a comprehensive health insurance plan and employee stock ownership plan.
  • Professional Development: Opportunities for professional development and growth, including training and development programs and mentorship opportunities.
  • Work-Life Balance: A flexible work environment that supports work-life balance, including unlimited paid annual leave and wellness leave.