Head of Operations Manager

2 days ago

Chichester, West Sussex, United Kingdom Natures Way Foods Ltd Full time

Job Summary

Natures Way Foods Ltd is seeking an experienced Head of Operations to join our rapidly growing business in the food manufacturing industry. As a key member of our senior leadership team, you will be responsible for leading our 24/7 manufacturing operation, ensuring profitability, efficiency, and customer satisfaction.

Key Responsibilities

  • Leadership and Management
    • Develop and implement strategic plans to drive business growth and improve operational efficiency
    • Lead and manage a team of production managers and supervisors to achieve business objectives
    • Collaborate with the Chief Operating Officer to develop and implement business strategies
  • Operational Excellence
    • Ensure the delivery of high-quality products to customers while maintaining a safe and healthy work environment
    • Optimize production processes to reduce costs and improve efficiency
    • Develop and implement quality control procedures to ensure product consistency and quality
  • Financial Management
    • Develop and manage budgets to ensure financial targets are met
    • Monitor and analyze financial performance to identify areas for improvement
    • Develop and implement cost-saving initiatives to improve profitability
  • Customer Satisfaction
    • Develop and maintain strong relationships with customers to ensure their needs are met
    • Collaborate with the sales team to identify new business opportunities and develop strategies to win new customers
    • Ensure customer complaints are resolved promptly and efficiently

Requirements

  • Experience
    • Minimum 5 years of experience in a senior operations or management role in the food manufacturing industry
  • Skills
    • Strong leadership and management skills
    • Excellent communication and interpersonal skills
    • Ability to analyze financial data and develop business strategies
    • Experience with quality control procedures and food safety regulations
  • Education
    • Bachelor's degree in Business Administration, Operations Management, or a related field

What We Offer

  • Competitive Salary and Bonus
  • Car Allowance
  • Life Assurance
  • Employer-Matched Pension
  • Electric Car Scheme
  • Health Cash Plan
  • Cycle to Work Scheme
  • Colleague Discounts
  • Star Awards
  • Flexibility in Pay Frequency
  • Access to Online GP
  • Employee Assistance Programme
  • Relocation Support

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