Cunard Guest Experience Coordinator

2 weeks ago


Southampton, Southampton, United Kingdom Carnival Corporation and plc Full time
About the Role

We are seeking a highly skilled and organized Guest Experience Planning and Events Executive to join our team at Cunard. As a key member of our operations team, you will be responsible for planning and coordinating various events and activities across our fleet, ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities
  • Process and respond to event inquiries from internal and external clients, providing exceptional customer service and ensuring all clients understand the services on offer.
  • Develop and maintain a comprehensive event planner to highlight all on-board activities scheduled on each ship.
  • Create customized event proposals that meet client requirements and exceed their expectations.
  • Support seasonal planning and other ad-hoc Guest Experience activities, working closely with the on-board and shoreside teams to ensure a cohesive and collaborative approach.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong administrative and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proven problem-solving skills, with the ability to think creatively and outside the box.
  • Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
About Us

Cunard is a leading cruise line that offers unforgettable holiday experiences to our guests. As part of the Carnival Corporation and plc, we take pride in delivering exceptional service and creating lifelong memories for our passengers. Our team is passionate about providing a unique and personalized experience for each guest, and we are seeking like-minded individuals to join our crew.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • The chance to work with a talented and diverse team.


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