Cunard Guest Experience Planning and Events Coordinator

2 days ago


Southampton, Southampton, United Kingdom Carnival Corporation and plc Full time
About the Role

We are seeking a highly organized and detail-oriented Guest Experience Planning and Events Coordinator to join our team at Cunard. As a key member of our operations team, you will play a crucial role in planning and coordinating various events and activities across our fleet.

Key Responsibilities
  • Process and respond to event inquiries from internal and external clients, ensuring all clients understand the services offered.
  • Develop and maintain the yearly event planner to highlight all on-board activities scheduled on each ship.
  • Create event proposals that meet client requirements.
  • Support seasonal planning and other ad-hoc Guest Experience activities.
Requirements
  • Effective communication and customer service skills.
  • Strong administrative and organizational skills.
  • Ability to problem-solve and think critically.
About Us

Carnival Corporation and plc is a global leader in the cruise industry, operating two iconic brands: P&O Cruises and Cunard. We take pride in delivering unforgettable holiday experiences to millions of people worldwide. Our diverse and tight-knit teams share high standards, heartfelt values, and a passion for our purpose.

What We Offer
  • Hybrid working arrangement with up to 2 days from home.
  • Recognition scheme with prizes and awards.
  • Employee Discounted Cruising and Friends and Family offers.
  • Regular office events and charity partner fundraisers.
  • Extensive learning and development opportunities.
  • Employee-led networks and Employee Assistance and Wellbeing programmes.
  • Company-paid Health Cash Plan and health assessment.
  • Life Assurance and parental leave.
  • Employee Shares Plan and Electric Car and Cycle to Work schemes.
  • On-site restaurant and discounted retail and leisure via discounts portal.
  • Minimum 25 days leave, bank holiday allowance, and holiday trading scheme.
  • Contributory Defined Contribution Pension scheme.


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