Cruise Sales Team Manager
7 days ago
We are seeking an experienced Sales Team Leader to join our team at Carnival UK. As a key member of our sales team, you will be responsible for leading, managing, and developing a team of sales advisors to maximize conversion and revenue opportunities.
Key Responsibilities- Lead and manage a team of sales advisors to achieve sales targets and exceed KPIs.
- Develop and implement sales strategies to increase conversion, revenue, and customer satisfaction.
- Work closely with the CCO Sales Manager to implement sales strategies and achieve business objectives.
- Manage pre-cruise complaints and take ownership until fully resolved.
- Undertake regular call monitoring and calibration sessions to ensure quality meets standards.
- Previous experience of managing an outbound sales team.
- Experience in coaching others.
- Strong leadership and management skills.
- Ability to develop and implement sales strategies.
- Excellent communication and interpersonal skills.
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
Carnival UK is a leading holiday company that offers unforgettable travel experiences to our guests. We take pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard.
We are committed to delivering exceptional customer service and creating memorable experiences for our guests. If you are a motivated and experienced sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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