Cruise Sales Team Manager

7 days ago


Southampton, Southampton, United Kingdom Carnival UK Full time
About the Role

We are seeking an experienced Sales Team Leader to join our team at Carnival UK. As a key member of our sales team, you will be responsible for leading, managing, and developing a team of sales advisors to maximize conversion and revenue opportunities.

Key Responsibilities
  • Lead and manage a team of sales advisors to achieve sales targets and exceed KPIs.
  • Develop and implement sales strategies to increase conversion, revenue, and customer satisfaction.
  • Work closely with the CCO Sales Manager to implement sales strategies and achieve business objectives.
  • Manage pre-cruise complaints and take ownership until fully resolved.
  • Undertake regular call monitoring and calibration sessions to ensure quality meets standards.
Requirements
  • Previous experience of managing an outbound sales team.
  • Experience in coaching others.
  • Strong leadership and management skills.
  • Ability to develop and implement sales strategies.
  • Excellent communication and interpersonal skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
About Us

Carnival UK is a leading holiday company that offers unforgettable travel experiences to our guests. We take pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard.

We are committed to delivering exceptional customer service and creating memorable experiences for our guests. If you are a motivated and experienced sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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