Assistant Store Manager
3 weeks ago
Wickes Building Supplies Limited is not just a leading DIY retailer; it’s a vibrant workplace where your insights are valued, and your contributions are recognized. Our culture is unique, driven by a diverse team united by a shared ambition to excel and a commitment to delivering exceptional service. If you resonate with this ethos, you will find a welcoming environment here.
Your Responsibilities...
- Act as the primary leader in the absence of the Store/Operations Manager.
- Assist the broader management team in maintaining essential control measures and security protocols, ensuring compliance with company policies while prioritizing the safety of both employees and customers.
- Oversee the completion of store routines documentation, ensuring legal and safe trading practices while addressing customer inquiries and complaints effectively.
- Manage daily operations of team members, providing supervision, motivation, and support in recruitment, onboarding, and training processes in alignment with company standards.
- Collaborate with the store leadership team to ensure optimal store performance, contributing to the achievement of sales and cost objectives.
- Uphold health and safety standards for yourself and others, promptly reporting any hazards or risks.
You should possess experience in managing operations within a dynamic, customer-focused environment. Your organizational skills and dedication to customer service will be crucial in leading your team to success.
What We Offer...
We provide comprehensive training and development opportunities to help you advance your career. Our benefits package includes:
- Attractive bonus structure
- Save-as-you-earn program
- Contributory pension plan
- Employee discounts
- Access to a discount platform with savings on various retailers, gym memberships, and a cycle-to-work scheme
We strive to foster an inclusive workplace where the well-being of our colleagues is paramount. If you are interested in flexible working arrangements, please let us know during the application process.
Join Us...
We look forward to welcoming you to our team.
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