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Retail Sales Associate

2 months ago


Wallsend, North Tyneside, United Kingdom Smyths Toys Superstores Full time
About Smyths Toys Superstores

Smyths Toys Superstores is a leading specialty retailer of children's toys, operating both online and through physical retail stores across Europe and the UK. We source our product range from a diverse array of UK, European, and international suppliers.

The Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team of superheroes at Smyths Toys Superstores. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, ensuring a high level of customer satisfaction, and contributing to the success of our stores.

Key Responsibilities
  • Provide a high level of customer service, ensuring customers' needs and wants are met.
  • Work as part of a fast-paced and dynamic team to achieve sales targets and maintain store standards.
  • Keep the store clean and tidy, and ensure all merchandise is properly displayed and priced.
  • Pack shelves and merchandise, and work on the tills to process sales and handle customer transactions.
  • Learn about and keep up to date with our products to provide expert advice and recommendations to customers.
Requirements
  • Previous retail experience, particularly in areas such as outdoor, nursery, software, and gaming, is highly desirable but not essential.
  • Flexibility to work a variety of shifts, including weekends and holidays, is required.
  • Ability to work as part of a team and maintain a positive attitude in a fast-paced environment.
Benefits
  • A comprehensive benefits package, including:
    • 4 weeks annual leave rising according to length of service.
    • Defined Contribution Pension Scheme.
    • Life Assurance Cover.
    • Employee Assistance Programme.
    • In-store discount.
    • Company Maternity and Paternity Payments.
    • Special Life-Event Gifts.
    • Length of Service Awards.
Equal Opportunities Employer

Smyths Toys Superstores is an Equal Opportunities Employer, committed to diversity and inclusion in the workplace.