Retail Store Manager

4 weeks ago


Wallsend, North Tyneside, United Kingdom Scope Full time
About the Job

To drive revenue growth and support the mission of Scope, a leading disability charity, we are seeking an experienced Retail Duty Store Manager to lead our retail operations.

Key Responsibilities
  • Effectively manage the day-to-day running of the shop, staff, and volunteers to maximize sales and minimize expenses.
  • Develop and implement strategies to drive stock generation, processing, security, collection, and preparation.
  • Ensure the shop meets income targets, including sales of donated and new goods, corporate donations, cash appeal, Gift Aid, raffle, and rag.
  • Lead by example, promoting a positive and inclusive environment for customers, volunteers, and staff.
  • Collaborate with the area manager, divisional support manager, and other stakeholders to achieve business objectives.
  • Ensure compliance with Scope's policies and procedures, particularly in relation to shop security, safeguarding, and health and safety regulations.
Requirements
  • Proven experience in retail management, with a track record of driving sales growth and improving operational efficiency.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Excellent problem-solving and analytical skills, with the ability to identify trends and opportunities.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Knowledge of disability rights and awareness of the needs of disabled customers.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional development and career progression.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of disabled people.

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