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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Assist customers with their shopping needs, including answering questions, locating products, and processing transactions.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring that products are displayed and stocked efficiently.
- Contribute to the achievement of sales targets and customer satisfaction goals, through effective communication and problem-solving skills.
- A competitive salary and benefits package, including a bonus scheme and contributory pension plan.
- Opportunities for career development and progression, with training and support to help you achieve your goals.
- A range of employee benefits, including a colleague discount scheme and access to a discount platform.
- A supportive and inclusive work environment, with a focus on colleague wellbeing and mental health.
Wickes Building Supplies Limited is a leading retailer of building materials and home improvement products. We are committed to providing exceptional customer service and delivering high-quality products to our customers. Our team is passionate about building strong relationships with our customers and colleagues, and we are seeking like-minded individuals to join our team.
