Store Operations Leader

3 weeks ago

Wallsend, North Tyneside, United Kingdom BT Group Full time

Step into a pivotal role.

As a Store Operations Leader at BT Group, you will be responsible for both strategic and operational decisions, sharing your expertise while also gaining insights from your team. Your leadership will ensure that our store remains a premier destination for both employees and customers alike. By fostering a friendly and inviting atmosphere, you will empower your team to thrive and enhance the shopping experience for our clientele. Managing one of our retail locations, you will discover the vast potential that the retail sector has to offer.

Key Responsibilities:


• Recognize and capitalize on emerging retail prospects


• Inspire, motivate, and nurture your skilled and knowledgeable workforce


• Cultivate a high-performance culture that prioritizes both financial and behavioral metrics


• Develop and maintain a relaxed, customer-centric shopping environment


• Partner with Regional Managers to formulate long-term succession plans

Essential Qualifications:


• Proven experience in leading a large or high-profile retail establishment


• Demonstrated success in guiding sizable teams towards achieving strong commercial outcomes


• Self-driven and proactive in approach


• Established skills in coaching and team development

Preferred Attributes:

Ability to devise and implement long-term strategies Willingness to travel within the local area

Benefits:

Exceptional career advancement opportunities within Retail and other sectors of BT through our internal development program Potential to enhance your earnings through commissions, rewards, and incentives Optional Private Healthcare, Critical Illness, and Dental coverage Optional Pension and Share schemes to secure your future Significant discounts on BT products, including Mobile and Broadband services, saving you considerable amounts annually 25 days of annual leave (pro-rata) with the option to purchase additional days, plus flexible bank holidays Days allocated for volunteering, allowing you to contribute to your local community Discounts on gym memberships and various family attractions throughout the year

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About BT Group

Our workforce is the cornerstone of our success, empowered, challenged, and rewarded. Our team excels in delivering exceptional service, and our award-winning network keeps customers connected in their digital lives. As part of the BT family, we are dedicated to fostering a vibrant culture that makes BT Group an outstanding place to develop a career. Join us and be part of our journey at the forefront of the industry.

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