Complex Liability Utilities Claims Specialist

7 hours ago


Leeds, Leeds, United Kingdom Sedgwick Full time
About the Role

Sedgwick is seeking a highly motivated and flexible Complex Liability Utilities Adjuster to join our team in the North of England. As a key member of our liability team, you will be responsible for handling claims for utility companies, working closely with our clients to resolve complex issues and provide exceptional customer service.

Key Responsibilities
  • Investigate and resolve claims allocated to you, working closely with clients and stakeholders to ensure timely and effective resolution.
  • Participate in a team providing 24/7 coverage via a rota, responding to urgent and complex claims.
  • Coordinate and communicate with multiple parties involved in major incidents, ensuring accurate data capture and effective communication.
  • Utilize technology, including spreadsheets, PowerPoint, and Teams, to share data and provide transparency to clients.
Requirements
  • Technical competence in property claims, with a preference for Cert CILA certification.
  • Strong understanding of key liability concepts, including tort and statute.
  • Experience working as part of a team and handling multi-party incidents.
  • Proficiency in Microsoft packages and ability to learn new technology.
What We Offer
  • Competitive salary and company car/car allowance.
  • Flexible working arrangements, including the opportunity to work from home.
  • Healthcare scheme and Self Invested Personal Pension Scheme.
  • 25 days' holiday plus bank holidays and discounts on various products and services.
  • Employee assistance program for employee wellbeing and life assurance.
About Sedgwick

Sedgwick is a company that values creativity, caring, and diversity. We offer a unique work environment where colleagues can grow as individuals and feel a higher purpose in the value they bring and the difference they make in the lives of others. We celebrate our differences and cultivate uniqueness and belonging, allowing us to connect with our consumers on a personal level and perform at our best.



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