Retail Operations Manager

3 days ago


Ludlow, Shropshire, United Kingdom Next Full time

About the Role

We are seeking a highly skilled and experienced Retail Operations Manager to join our team at Next. As a key member of our store management team, you will be responsible for leading the sales team by example, using your excellent understanding of product and customer needs to provide exceptional customer service.

Key Responsibilities

  • Lead the sales team to achieve sales targets and improve customer satisfaction
  • Work closely with the Store Manager to create a unique shopping experience that reflects the Next brand
  • Support the development of the sales team and ensure customer needs are met
  • Assist in setting up and delivering exceptional retail operational standards and in-store efficiencies to drive profitability

Requirements

  • Previous experience as a retail supervisor or senior sales assistant
  • Excellent communication and leadership skills
  • Ability to work flexibly and adapt to changing priorities
  • Strong product knowledge and customer service skills

What We Offer

As a Retail Operations Manager at Next, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package. You will also have the chance to develop your skills and career with a leading retail company.



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