Store Manager
1 month ago
About the Role
The Store Manager will be responsible for leading a high-performing team to deliver exceptional customer service and drive sales growth in our Worcester store. As a key member of the Frasers Group team, you will be accountable for store operations, customer service, budget control, people, and product.
Key Responsibilities
- Lead and develop a high-performing team to achieve sales and customer service targets
- Manage store operations, including stock control, visual merchandising, and store maintenance
- Develop and implement business plans to drive sales growth and improve customer satisfaction
- Monitor and control store budgets, including payroll, stock, and overheads
- Recruit, train, and develop team members to ensure they have the skills and knowledge to deliver exceptional customer service
- Collaborate with the Area Manager to achieve business objectives and drive store performance
Requirements
- 3 years' experience in a management role in a fast-paced, high-volume retail environment
- Proven track record of delivering sales growth and improving customer satisfaction
- Strong leadership and people management skills
- Ability to work well under pressure and to strict deadlines
- Commitment to supporting the Area Manager to achieve the highest store standards and customer service
What We Offer
- Competitive salary and bonus structure
- Opportunities for career development and progression
- Discounted gym membership and 20% discount across all Frasers Group brands
- 28 days' holiday and long service awards
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