Store Manager

1 month ago


Croydon, Greater London, United Kingdom Frasers Group Full time

About the Role

The Store Manager will be responsible for leading a high-performing team to deliver exceptional customer service and drive sales growth in our Worcester store. As a key member of the Frasers Group team, you will be accountable for store operations, customer service, budget control, people, and product.

Key Responsibilities

  • Lead and develop a high-performing team to achieve sales and customer service targets
  • Manage store operations, including stock control, visual merchandising, and store maintenance
  • Develop and implement business plans to drive sales growth and improve customer satisfaction
  • Monitor and control store budgets, including payroll, stock, and overheads
  • Recruit, train, and develop team members to ensure they have the skills and knowledge to deliver exceptional customer service
  • Collaborate with the Area Manager to achieve business objectives and drive store performance

Requirements

  • 3 years' experience in a management role in a fast-paced, high-volume retail environment
  • Proven track record of delivering sales growth and improving customer satisfaction
  • Strong leadership and people management skills
  • Ability to work well under pressure and to strict deadlines
  • Commitment to supporting the Area Manager to achieve the highest store standards and customer service

What We Offer

  • Competitive salary and bonus structure
  • Opportunities for career development and progression
  • Discounted gym membership and 20% discount across all Frasers Group brands
  • 28 days' holiday and long service awards

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