Cruise Sales Consultant

2 weeks ago


Southampton, Southampton, United Kingdom Rockpool Recruitment LTD Full time

Cruise Specialist - German Speaking

This world-class travel business is seeking a German-speaking Cruise Specialist to join their team in a sales and customer service role, working remotely.

Key Responsibilities:

  • Provide exceptional customer service and sales support to customers and trade agents via phone and email.
  • Utilize excellent communication skills to convert customer inquiries into bookings, meeting targets and exceeding sales expectations.
  • Work in a fast-paced, target-driven environment, prioritizing customer needs and driving sales growth.

Requirements:

  • Bilingual in English and German, with outstanding customer service and sales skills.
  • Previous experience in a target-driven, contact centre environment, with a strong focus on customer satisfaction.
  • Ability to work in a team environment, with a customer-centric approach and a passion for delivering exceptional results.

What We Offer:

  • A competitive salary, plus commission, with an OTE of £25k-£30k.
  • A comprehensive benefits package, including private healthcare, pension, and 25 days' holiday.
  • Excellent training and career development opportunities, with a focus on personal and professional growth.

Additional Information:

  • Hours of work are on a shift system, between 08:30am and 7pm, with weekend work on a rota.
  • A range of benefits, including private healthcare, good pension, good salary, commission, OTE £25k-£30k, 25 days holiday, private health care, excellent training, career opportunities, discounted cruises.


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