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Cruise Sales Consultant

2 months ago

Southampton, Southampton, United Kingdom Rockpool Recruitment LTD Full time

Cruise Specialist - German Speaking

This world-class travel business is seeking a German-speaking Cruise Specialist to join their team in a sales and customer service role, working remotely.

Key Responsibilities:

  • Provide exceptional customer service to clients, both direct and trade agents, via phone and email.
  • Utilize excellent sales skills to convert customer inquiries into bookings.
  • Meet and exceed sales targets, with rewards for outstanding performance.

Requirements:

  • Bilingual in English and German.
  • Outstanding customer service and sales skills, preferably in the travel industry.
  • Experience in a target-driven, contact centre environment, with a focus on customer satisfaction.
  • Able to work in a fast-paced, team-oriented environment with a customer-centric approach.

Additional Information:

The role involves working on a shift system between 08:30am and 7pm, with weekend work on a rota. Benefits include private healthcare, a good pension, a competitive salary with commission, OTE £25k-£30k, 25 days' holiday, private healthcare, excellent training, and career opportunities.