Client Training Support Specialist

3 weeks ago

Salisbury, Wiltshire, United Kingdom greenbean RPO Full time £23,000 - £25,000

Position Title:
Client Training Support Specialist

We are collaborating with a Customer Support Center seeking Client Training Support Specialists to enhance their team.

The working hours are structured on a rotational basis, Monday to Friday, inclusive of a 1-hour lunch break.

Shift schedules are provided a week in advance and encompass:

  • Become a vital member of the Customer Support team and benefit from a comprehensive package aimed at ensuring your financial stability, work-life harmony, and overall health:

* *Financial Stability:
  • Attractive salary with yearly evaluations, 10% non-contributory employer pension, performance-related bonuses, group income protection, and life insurance.
* *Work-Life Harmony:

  • Opportunities for hybrid working arrangements, 25 days of annual leave plus public holidays, additional leave with tenure, and a holiday trading scheme.

* *Health and Wellbeing:
  • Comprehensive medical insurance, a pantry filled with complimentary snacks, discounted gym memberships, a cycle-to-work initiative, and an employee assistance program offering confidential counseling, along with support from trained mental health first aiders.

* *Convenient Facilities:
  • Coffee stations, proximity to local amenities, and accessible transport options.
This diverse role will be integral to a crucial front-line team, responsible for managing electronic communications and phone inquiries from advisors and clients regarding pension services.

As a key member of a close-knit department, you will serve as the primary contact for operations, delivering exceptional service and ensuring a positive experience for both clients and advisors.

Effectively utilizing available systems and information, along with collaborating with operational administration and distribution teams, will be essential in this position.

You will receive the necessary training and support to excel in your role.

Employment Type:
Permanent

Cycle to work initiative

  • Discounted or complimentary food options
  • Health and wellbeing initiatives
  • Comprehensive medical insurance
Monday to Friday

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