Customer Service Representative
2 months ago
About GLL
GLL is a leading leisure and fitness provider, dedicated to delivering exceptional customer experiences across the UK.
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor at St Ives Leisure Centre.
Key Responsibilities
- Provide a warm and welcoming experience for customers, responding to their enquiries and resolving any issues in a timely and professional manner.
- Deal with transactions, including setting up direct debits and handling cash.
- Sell memberships to customers, promoting our services and products to meet their needs.
- Work closely with the team to ensure excellent customer service standards are maintained at all times.
- Support the team in preparing studios, gyms, and sports halls for various activities, and maintain the overall cleanliness and upkeep of the centre.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A fun and supportive work environment.
- Discounted gym membership for you and your partner.
- Exclusive discounts on our villas in Portugal and ski chalets in Bulgaria.
- Health assurance and career pathways.
- Discounts across thousands of retailers and 25% off Red Letter Days and Buy A Gift.
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