Customer Service Representative

3 days ago


St Ives, Cornwall, United Kingdom GLL Full time

At GLL, we're looking for a talented Customer Service Advisor to join our team at St Ives Leisure Centre. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service and ensuring that every visitor has a positive experience.

Key Responsibilities:

  • Provide a warm and welcoming service to customers, responding to their queries and resolving any issues promptly.
  • Process transactions, including setting up direct debits and handling cash.
  • Convert customer enquiries into memberships, promoting our services and products.
  • Work collaboratively with the team to achieve sales targets and provide excellent customer service.
  • Contribute to the upkeep and maintenance of the leisure centre, ensuring a clean and safe environment for customers.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and supportive work environment.
  • Discounted gym membership for you and your partner.
  • Exclusive discounts on our villas in Portugal and ski chalets in Bulgaria.
  • Health assurance and career pathways.

About GLL:

GLL is a charitable social enterprise owned by its staff, providing a range of benefits and opportunities for our employees. We're committed to delivering exceptional customer service and creating a positive experience for our customers.



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