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Customer Service Ambassador

2 months ago

Hounslow, Greater London, United Kingdom Arora Group Full time
Experienced Concierge Wanted for Arora Group

About the Role:

  • We are seeking a highly skilled and experienced Concierge to join our team at Arora Group.
  • The ideal candidate will have a proven track record of delivering exceptional guest experiences and providing top-notch customer service.

Key Responsibilities:

  • Impress our guests with your exceptional service skills and attention to detail.
  • Build strong relationships with VIPs and regular guests to ensure their needs are met and exceeded.
  • Work closely with the hotel team to uphold brand standards and deliver exceptional guest experiences.
  • Stay composed in challenging situations and high-pressure environments, always prioritizing the needs of our guests.

What We Offer:

  • A competitive salary and generous holiday allowance, increasing with tenure.
  • Special discounts on hotel bookings for you, your friends, and family.
  • Access to comprehensive training and development programs to help you grow in your career.
  • A uniform and complimentary dry cleaning service.
  • Free meals during shifts.
  • Opportunity for pension coverage.
  • Excellent prospects for career advancement within the Arora Group.