Customer Service Team Member

4 weeks ago


Horley, Surrey, United Kingdom wagamama Full time

Position Overview:

Role and Organization:

  • Competitive hourly wage of £12.00 plus an average of £2.80 per hour in tips*
  • Generous food allowance ranging from £14 to £25 during work hours
  • Enjoy a 50% discount at Wagamama and 30% off at all other TRG brands for you and your family
  • Participate in a pension scheme and receive 28 days of paid leave
  • Comprehensive onboarding training provided
  • Opportunities for professional growth, including fully funded apprenticeship programs
  • Access to Kintsugi wellness benefits, such as counseling services, cycle-to-work initiatives, and discounted gym memberships
  • Family-oriented policies, featuring generous parental leave and financial assistance options

Ideal Candidate:

We are looking for individuals who exemplify our core values and represent the Wagamama ethos in their daily tasks. The perfect candidate is a collaborative team player who excels in dynamic settings, possesses outstanding interpersonal abilities, and is committed to providing remarkable experiences for our patrons. While previous experience is not essential, a genuine enthusiasm for fresh cuisine and fostering connections with others is highly regarded.

As this role is situated in an airport environment, successful candidates will be required to secure an airport pass, which will be funded by Wagamama. This process involves submitting detailed references covering the last five years and undergoing a DBS check. If an airport pass cannot be obtained, alternative positions at non-airport locations will be considered.

Company Philosophy:

The Wagamama approach is grounded in 'kaizen,' which translates to 'good change.' This principle guides all our actions, from the meals we prepare to our methods of innovation and enhancement. We are dedicated to fostering positive transformations within our communities and addressing our environmental footprint. With over thirty years of pioneering efforts, we celebrate diversity and individuality, prioritizing character over flawlessness. At Wagamama, we cultivate a culture of trust, support, and inclusivity, encouraging genuine conversations.

We invite you to share your unique insights and embrace what makes you distinctive.

Join us and contribute to something extraordinary

Embrace diversity, honor uniqueness, and bring your individuality to Wagamama from bowl to soul.


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