Customer Service Team Member
3 months ago
Position Overview:
Role and Organization:
- Competitive hourly wage of £12.00 plus an average of £2.80 in tips*
- Generous food allowance ranging from £14 to £25 during shifts
- Enjoy a 50% discount at Wagamama and 30% off at all other TRG brands for you and your family
- Access to a pension scheme and 28 days of annual leave
- Comprehensive onboarding training provided
- Opportunities for professional growth, including fully funded apprenticeship programs
- Wellness benefits such as counseling services, cycle-to-work schemes, and discounted gym memberships
- Family-oriented policies featuring generous parental leave and financial assistance options
Ideal Candidate:
We are looking for individuals who exemplify our core values and reflect the Wagamama ethos in their roles. The perfect candidate is a collaborative team player who excels in dynamic environments, possesses outstanding interpersonal abilities, and is committed to providing remarkable experiences for our customers. While previous experience is not essential, a genuine enthusiasm for fresh cuisine and building relationships with others is highly regarded.
As this role is situated in an airport, successful candidates will be required to secure an airport pass, which will be funded by Wagamama. This process involves providing detailed references for the last five years and undergoing a DBS check. If obtaining an airport pass is not feasible, alternative positions at non-airport locations will be considered.
Core Values:
The Wagamama philosophy is anchored in 'kaizen,' which translates to 'good change.' This principle shapes every aspect of our operations, from the meals we prepare to our innovative practices. We are dedicated to fostering positive transformations within our communities and addressing environmental concerns. With over thirty years of pioneering efforts, we celebrate diversity and individuality, prioritizing character over perfection. At Wagamama, we cultivate a culture of trust, support, and inclusivity, encouraging authentic dialogue.
We invite you to share your unique insights and embrace what makes you distinctive.
Join us and become part of something extraordinary.
Embrace diversity, honor uniqueness, and contribute your individuality at Wagamama from bowl to soul.
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