Head of Technology Operations

3 weeks ago


Belfast, United Kingdom 11037 Citibank, N.A. United Kingdom Full time

At Citibank, we pride ourselves on being a leading global financial institution. With a vast network of customer accounts spanning over 160 countries, we are integral to various sectors that influence daily life.

Our Technology and Operations teams are essential, providing innovative solutions that are comparable to those of top tech firms. Our technological infrastructure underpins our operations, from safeguarding the bank's integrity to optimizing resources worldwide and empowering our workforce with cutting-edge tools.

Role Overview:

As a pivotal member of our team, you will:

  • Coordinate all operational functions related to business execution centrally
  • Develop and uphold comprehensive reporting frameworks, processes, and controls
  • Standardize analytics and reporting processes within the business execution domain
  • Employ standardized tools and templates for effective project governance and planning
  • Work closely with senior management to formulate and execute strategic initiatives that align with our business goals
  • Create metrics and a tracking system to assess the progress of our strategic initiatives

Qualifications:

  • Experience in the financial services sector
  • Project management experience is advantageous
  • Strong grasp of the financial services landscape
  • Excellent written and verbal communication abilities

Education:

  • Bachelor's degree or equivalent qualification
  • Master's degree is preferred

What We Offer:

In addition to a flexible work environment that supports hybrid working arrangements, you will receive a competitive salary (subject to annual review) along with a range of benefits:

  • 27 days of annual leave (plus public holidays)
  • Performance-based bonuses
  • Comprehensive Medical Care & Life Insurance
  • Employee Assistance Programs
  • Pension Scheme
  • Paid Parental Leave
  • Exclusive employee discounts
  • Access to diverse learning and development opportunities

Citibank is committed to creating a workplace where everyone can express their true selves. We aim to attract top talent globally, motivate them, and empower them to thrive.

Job Family Group: Business Strategy, Management & Administration

Job Family: Business Administration

Time Type: Full-time

Citibank is an equal opportunity employer and encourages applications from all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you need any accommodations due to a disability during the application process, please reach out to us.



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