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Head of Technology Operations
3 months ago
At Citibank, we are more than just a global financial institution. With approximately 200 million customer accounts spanning over 160 countries and regions, we are embedded in every aspect of the world and in every industry that influences your daily life.
Our Enterprise Operations & Technology teams are vital, rivaling any leading tech firm. Our technological solutions are foundational to our operations, from safeguarding the bank's integrity to managing resources on a worldwide scale and providing our staff with essential technological tools.
Position Overview:
As a pivotal leader, you will:
- Oversee centralized coordination for all operational functions related to business execution.
- Develop and uphold comprehensive reporting frameworks, processes, and associated controls.
- Standardize analytics and reporting processes for the business execution sector.
- Employ standardized tools and templates for effective project governance and planning.
- Collaborate with senior management to formulate and execute strategic initiatives that align with corporate goals.
- Create metrics and a tracking system to assess the progress of our strategic ISG plan.
Qualifications:
- Experience in the financial services sector is essential.
- Project management experience is advantageous.
- Strong grasp of the financial services landscape.
- Excellent written and verbal communication skills.
Educational Background:
- Bachelor's degree or equivalent is required.
- A Master's degree is preferred.
What We Offer:
In addition to a business casual environment with a hybrid work model allowing for remote work, you will receive a competitive base salary (subject to annual review) along with a variety of benefits:
- 27 days of annual leave (plus bank holidays).
- Performance-related bonuses.
- Private medical care and life insurance.
- Employee assistance programs.
- Pension plans.
- Paid parental leave.
- Exclusive discounts for employees, family, and friends.
- Access to diverse learning and development resources.
Citibank is committed to creating a workplace where every individual can express their authentic selves. We aim to attract top talent globally, keep them engaged, and empower them to thrive.
Job Family Group: Business Strategy, Management & Administration
Job Family: Business Administration
Employment Type: Full-time
Citibank is an equal opportunity employer and encourages applications from all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you require any accommodations due to a disability during the application process, please reach out to us.
