Technical Support Specialist

2 weeks ago


Spalding, Lincolnshire, United Kingdom In Technology Group Limited Full time

Position: IT Support Engineer

Location: Spalding

Salary: £25,000-£30,000 DOE

Join Our Team as an IT Support Engineer at In Technology Group Limited

Are you an experienced IT professional seeking a rewarding opportunity? We are looking for a dedicated IT Support Engineer to enhance our team in Spalding. In this position, you will play a crucial role in delivering vital IT assistance across our UK operations, ensuring the efficient functioning of desktop applications and systems.

Why You Should Consider This Role

  • Broad Technical Exposure: Engage in a diverse range of responsibilities from fundamental support to intricate troubleshooting and project execution.
  • Professional Growth: Acquire practical experience with a variety of technologies while benefiting from the guidance of our knowledgeable team.
  • Autonomy: Thrive in a workplace that appreciates your capability to work independently and effectively engage with stakeholders.

Key Duties

  • Helpdesk Operations: Respond to helpdesk inquiries swiftly to maintain high customer satisfaction levels.
  • System Oversight: Manage daily backup routines and ensure the upkeep of Microsoft Desktop & Server Operating Systems.
  • Network Management: Monitor and troubleshoot network challenges within our Windows 2016 Hyper-V framework.
  • Hardware Support: Assist with desktops, laptops, printers, and various other devices.
  • On-call Availability: Be ready to address out-of-hours support requests and aid in the relocation of IT equipment.

We Are Seeking Candidates With

Essential Skills:

  • Proven experience in diagnosing Microsoft desktop operating systems and Office applications.
  • Familiarity with Office365 administration and fundamental networking principles.
  • Capability to troubleshoot networked devices along with strong communication skills.

Desirable Skills:

  • Experience with Microsoft Azure and Windows Server environments.
  • Basic knowledge of SQL administration and backup processes.

Additional Qualifications

  • Driving License: A valid driving license is necessary for on-site support and occasional travel.
  • Health & Safety Compliance: Commitment to adhering to safety protocols and practices.

Working Schedule

Standard 40-hour work week with the possibility of additional hours during busy periods. Out-of-hours support will be required on a rotating basis.

If you are ready to advance your career as an IT Support Engineer in a dynamic setting, we encourage you to consider this opportunity.

Note: This job posting is managed by In Technology Group Limited and does not involve external agencies.



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