IT Support Specialist

4 weeks ago


Spalding, Lincolnshire, United Kingdom In Technology Group Full time £25,000 - £30,000

Position:
IT Support Specialist

Join Our Team as an IT Support Specialist

Are you driven by a passion for technology and eager to advance your career? We are seeking a dedicated IT Support Specialist to become a vital member of our innovative team, delivering exceptional assistance for desktop applications and IT infrastructures across our organization.

Your Role as the IT Authority:

As the primary IT professional, you will manage a diverse array of responsibilities, ranging from first and second line support to occasional advanced third line support and engaging project initiatives.


Helpdesk Champion:
Efficiently address helpdesk inquiries, ensuring a high level of customer satisfaction.
Manage daily backup operations and provide support for Microsoft Desktop & Server Operating Systems.

Technical Problem Solver:
Oversee and maintain our Windows 2016 Hyper-V environment, while diagnosing network challenges.

Project Coordinator:
Aid in the planning and relocation of IT assets during various operational phases.
Demonstrated experience in troubleshooting Microsoft desktop operating systems and Office applications (notably Outlook, Word, and Excel).
Fundamental understanding of networking (LAN, WLAN, and WAN frameworks).
Capability to resolve issues with networked devices, including PCs, laptops, and printers.

Additional Skills:
Familiarity with Microsoft Azure.
Knowledge of a Windows Server environment.
Basic understanding of SQL management and backup procedures.

Driving Requirements:

A valid driving license is essential, as on-site support may be required at various times and travel to different locations may occur.

Standard 40-hour workweek with the possibility of extended hours during peak seasons.
Out-of-hours support will be necessary on a rotational basis, with compensation provided for this coverage.

If you are prepared to embrace a role that offers diversity, professional development, and the opportunity to be an integral part of our IT support team, we encourage you to consider this position.



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