Customer Service Representative

5 days ago

Derby, Derby, United Kingdom Welcome Break Full time

Customer Service Role at Welcome Break

Welcome to Welcome Break, a leading hospitality company that offers a range of services across the UK. We are currently seeking a Customer Service Representative to join our team at our Derby A50 location.

About the Role

We are looking for a friendly and approachable individual who is passionate about delivering exceptional customer service. As a Customer Service Representative, you will be responsible for providing a warm and welcoming experience for our customers, ensuring that their needs are met and exceeded.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
  • Participate in ongoing training and development to enhance skills and knowledge
  • Contribute to a positive and inclusive team environment, promoting a culture of respect and empathy

What We Offer

As a Customer Service Representative at Welcome Break, you will enjoy a range of benefits, including:

  • A competitive hourly rate of up to £11.60
  • Free meals and drinks during shifts
  • Flexible working patterns to suit your lifestyle
  • Opportunities for career progression and professional development
  • Employee discounts and rewards

Requirements

To be successful in this role, you will need:

  • A positive and can-do attitude
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Flexibility to work a range of shifts, including weekends and bank holidays

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].

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