Customer Service Representative

4 weeks ago

Thatcham, United Kingdom LNJ Recruitment Full time

Job Summary:

We are seeking a highly skilled and motivated Insurance Advisor to join our team at LNJ Recruitment. As an Insurance Advisor, you will play a vital role in providing exceptional client service and building strong relationships with our clients.

Key Responsibilities:

  • Client Acquisition and Retention: Build rapport with new clients, maintain existing accounts, and ensure that all clients receive the best possible outcomes.
  • Product Knowledge and Education: Expand your knowledge of insurance products and services, enabling you to educate and guide clients in selecting the insurance options that best suit their needs.
  • Problem-Solving and Communication: Utilize strong problem-solving abilities and excellent communication skills to tailor solutions to each client's unique requirements.
  • Team Collaboration: Work collaboratively with our team to achieve sales targets and provide exceptional client service.

Requirements:

  • Excellent Communication and Interpersonal Skills: Possess excellent communication and interpersonal skills, with a passion for building relationships with clients.
  • Strong Problem-Solving Abilities: Demonstrate strong problem-solving abilities, with the ability to tailor solutions to each client's unique requirements.
  • Previous Sales or Customer-Focused Experience: Previous experience in a sales or customer-focused role is beneficial, but not required. We provide comprehensive on-site training, workshops, and coaching to support your growth and development.
  • Passion for the Industry: Possess a genuine passion for the insurance industry and a desire to succeed.
  • Ambition and Career Growth: Demonstrate ambition and a desire for career growth and advancement, with a proven track record of promoting from within.

Rewards and Benefits:

  • Clear Development Schemes: Clearly defined development schemes with accelerated career progression opportunities.
  • Excellent Training Programs: Excellent training programs, including assessment days, talent academies, and upskilling initiatives.
  • Mentorship and Training: Mentorship and training programs for aspiring leaders.
  • Performance-Based Pay Reviews: Regular performance-based pay reviews.
  • Company-Funded Qualifications: Company-funded CII professional qualification.
  • Holidays and Time Off: 22 days of holidays, increasing through service (plus bank holidays).
  • Employee Discounts: Access to a wide range of discounts from hundreds of high street retailers.
  • Insurance Product Discounts: Employee discount on various insurance products.

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