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Customer Service Representative

2 months ago

Thatcham, West Berkshire, United Kingdom Moto Full time
About the Role

We are seeking enthusiastic individuals to join our team as Customer Service Representatives at Moto, a leading provider of motorway services in the UK. As a Customer Service Representative, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.

Key Responsibilities
  • Serving Customers: Provide timely and efficient service to customers, ensuring their needs are met and exceeded.
  • Food Preparation: Prepare and serve food and refreshments to customers, maintaining high standards of quality and presentation.
  • Customer Enquiries: Handle customer enquiries and resolve any issues in a professional and courteous manner.
  • Operational Tasks: Operate tills, process orders, and maintain store cleanliness and organization.
What We Offer
  • Competitive Pay: Enjoy a competitive hourly rate of pay, with opportunities for annual bonuses and retention incentives.
  • Benefits Package: Receive a comprehensive benefits package, including pension, sick pay, maternity, paternity, and life assurance.
  • Development Opportunities: Take advantage of fabulous development opportunities, including funded qualifications and training programs.
  • Colleague Discounts: Enjoy up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, and more.
Requirements
  • Availability: Be available to work a variety of shifts, including weekends and holidays.
  • Communication Skills: Possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment.