Administrative Support Specialist

7 days ago

Sheffield, Sheffield, United Kingdom Sanctuary Group Full time
About the Role

We are seeking an experienced Administrative Officer to join our team at Sanctuary Group, a leading provider of housing, care, and commercial services. As an Administrative Officer, you will play a vital role in providing an efficient and comprehensive support and administrative service to our regional teams within the Sanctuary Maintenance Services.

Key Responsibilities
  • Deliver, maintain, and monitor effective and efficient administrative systems
  • Monitor, manage, and answer queries and all other contact from customers, suppliers, and contractors
  • Support Sanctuary Property Services by ensuring accurate and timely information is collected, collated, prepared, and presented
  • Deliver services to the appropriate KPIs and service standards, responding effectively and efficiently, working to deadlines and targets
Requirements
  • Proven experience of working in a similar administrative role within a customer-focused environment
  • Some experience of producing and analysing statistical information would be advantageous
  • Team player with the ability to also work independently and use your own initiative
  • Strong working knowledge of Microsoft Word & Excel (or similar)
  • Proven experience of working to deadlines with the ability to prioritise your own workload
What We Offer
  • 25 days annual leave (rising to a maximum of 30 days) plus public holidays
  • A pension scheme with matching employer contributions from Sanctuary up to set limits
  • Life Assurance
  • Employee Volunteering scheme
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme
  • Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources, and recognition tools
  • Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
  • Competitive salary of £26,592 per annum (rising to £27,992 per annum after 12 months, subject to satisfactory performance)
About Us

Sanctuary Group is a not-for-profit organisation that aims to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers, and providing a first-class customer service. We are committed to making Sanctuary a great place to work, where your wellbeing is of genuine importance.

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