Healthcare Support Assistant

3 weeks ago


Broadway, Worcestershire, United Kingdom SW Healthcare Full time

Job Overview

We are seeking a dedicated Healthcare Support Assistant to become a vital part of our dynamic team. This hybrid role involves assisting healthcare professionals in the daily management of patient care. From administrative responsibilities to fundamental clinical tasks, this position is essential for ensuring efficient operations and high-quality patient services.

Key Responsibilities

Primary Duties Include:

  • Organizing clinical correspondence and prioritizing as instructed
  • Managing routine administrative functions and basic clinical activities
  • Scheduling appointments, referrals, and follow-up treatments
  • Aiding in patient preparation and conducting basic assessments
  • Performing tasks such as urine analysis, blood draws, and monitoring blood pressure
  • Upholding confidentiality and complying with data protection regulations

About Our Organization

SW Healthcare is a rapidly expanding provider of community-oriented healthcare services, delivering care to NHS patients in the region. We leverage the extensive clinical expertise within the local NHS framework and combine it with streamlined administrative processes to offer patients more accessible and convenient services. Our goal is to enhance patient pathways while alleviating the increasing pressures faced by local healthcare facilities.

Work Environment

Our practice is committed to delivering outstanding primary care services, focusing on patient access and continuity of care. We foster a supportive and collaborative atmosphere, ensuring a rewarding experience for both our team and the patients we serve.

Job Responsibilities

The successful candidate will play a crucial role in assisting healthcare providers with the efficient operation of their practices by managing routine administrative tasks and performing basic clinical duties.

For a comprehensive understanding of the role and its requirements, please refer to the detailed job description provided in the relevant job advertisement.

Candidate Profile

Essential Qualifications

  • Flexibility in working hours

Desirable Qualifications

  • Experience in a primary care environment

Knowledge and Skills

Essential Skills Include:

  • Ability to deliver quality patient care
  • Proficient IT skills
  • Strong interpersonal and communication abilities
  • Excellent organizational capabilities
  • Effective teamwork skills
  • Understanding and commitment to confidentiality
  • Initiative and self-motivation
  • Ability to perform under pressure and maintain composure
  • Adaptability and flexibility

Experience Requirements

Essential Experience Includes:

  • Background in a healthcare setting or similar role
  • Experience in providing care to others
  • Strong administrative capabilities

Desirable Experience Includes:

  • Familiarity with GP practice operations
  • Experience with EMIS Web clinical systems

Educational Qualifications

Essential Qualifications Include:

  • 2 GCSEs at grade A-C in English and Maths
  • NVQ Level 2 in Health and Social Care, with a willingness to pursue Level 3 or equivalent
  • Commitment to ongoing professional development
  • Willingness to work towards GPA certification

Desirable Qualifications Include:

  • NVQ Level 3 qualification
  • GPA skills certification


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