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Meeting and Events Sales Executive

2 months ago


Longford, Telford and Wrekin, United Kingdom Sofitel London Heathrow Full time
About the Role

We are seeking a highly motivated and experienced Meeting and Events Sales Executive to join our team at Sofitel London Heathrow. As a key member of our sales team, you will be responsible for selling our meeting and event spaces to clients, managing client relationships, and ensuring exceptional customer experiences.

Key Responsibilities
  • Respond to and convert incoming group, meetings, and event enquiries into confirmed bookings to achieve targets and maximize revenue.
  • Fully explore the sales potential of all new and existing clients.
  • Chase provisional bookings to ensure the best possible opportunity for conversion.
  • Conduct site visits for prospect bookings and participate in fam trips and internal events.
  • Build strong relationships with key clients and agents to fully understand their needs, maintaining proactive contact with them.
  • Actively up-sell each business opportunity, selling all function space to its maximum capacity and to the right target market.
  • Develop a knowledge of competitor properties and enquiry sales processes.
Requirements
  • Excellent presentation, negotiation, and selling skills.
  • Strong communication skills and a high standard of written and spoken English.
  • Strong attention to detail.
  • A smart and professional appearance.
  • An approachable, positive, and proactive manner.
  • Experience in a similar role within a 5-star hotel is a significant advantage.
  • Knowledge of Delphi/Salesforce systems is preferred.
About Us

Sofitel London Heathrow is an award-winning hotel that offers a unique blend of style and convenience. With 605 spacious ensuite rooms and a selection of restaurants and bars showcasing fresh international flavors, our luxurious hotel is connected to terminal 5 and features spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.

Grow with Us

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group, there are exciting opportunities for career progression and development across our properties and brands.