Client Support Administrator
4 weeks ago
Customer Service Administrator - Temporary Position
Salary: £23,725 per annum, with working hours from 7:30 AM to 4:00 PM, Monday to Thursday, and a 12:30 PM finish on Fridays.
We are excited to present an excellent opportunity within a global organization for a Customer Administration role.
Key Responsibilities:
- Providing administrative assistance across multiple departments.
- Managing incoming calls and ensuring inquiries are directed to the appropriate department or addressing customer service and technical questions as needed.
- Resolving customer inquiries effectively.
- Maintaining and updating certification records.
- Keeping the customer database current.
Essential Qualities:
- Exceptional telephone etiquette and confidence in handling customer calls.
- Adaptable and proactive attitude with a desire for continuous personal development.
- Proficient IT skills.
- Previous experience in an office environment, particularly in customer service or administrative roles.
- Ability to take and route calls efficiently.
- Experience using internal systems for processing tasks.
- Skilled in scanning and managing documents within the system.
INDL
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