Travel Aftersales Specialist

14 hours ago

Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time
Travel Aftersales Executive Role

We are seeking a highly skilled and customer-focused individual to join our Aftersales team as a Travel Aftersales Executive. This is a key role in contributing to the smooth-running of our Aftersales & Operations department, providing an exemplary pre and post-sale service to our clients' customers and maintaining professional working relationships with supplier partners.

Key Responsibilities:
  • Respond to incoming customer inquiries and resolve issues in a timely and professional manner
  • Update customer records in our reservation system platform to ensure accurate and up-to-date information
  • Liaise with suppliers to fulfill customer requests, such as flight seats and airport assistance
  • Collaborate with the Operations team to fulfill customer requests, including extra hotel nights and dietary requirements
  • Adopt company policies to resolve customer service issues, both pre and post-sale
  • Perform other duties as required to support the operational running of the business
  • Meet personal, departmental, and company targets as set by the Operations Manager
Requirements:
  • Previous customer service and/or aftersales experience within the travel sector
  • A customer-focused approach and the drive to exceed customer expectations
  • Ability to build rapport with a diverse range of customers
  • Problem-solving skills and ability to use initiative to resolve issues
  • Ability to work under pressure to deadlines and handle multiple ongoing tasks
  • Excellent written and verbal communication skills
  • Strong organization and time management skills
  • Attention to detail and high numeracy skills

If you are a motivated and customer-centric individual looking for a challenging role in the travel industry, please contact Succeed Recruitment Solutions for more information or apply online.

  • Travel Aftersales Specialist

    5 days ago

    Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time

    Travel Aftersales Executive RoleWe are seeking a highly skilled and customer-focused individual to join our Aftersales team as a Travel Aftersales Executive. This is a fantastic opportunity to work with a premium tour operator in Birmingham, providing exceptional pre and post-sale service to our clients' customers.Key Responsibilities:Respond to customer...

  • Travel Aftersales Specialist

    5 days ago

    Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time

    Travel Aftersales Executive RoleWe are seeking a highly skilled and customer-focused individual to join our Aftersales team as a Travel Aftersales Executive. This is a fantastic opportunity to work with a premium tour operator in Birmingham, providing exceptional pre and post-sale service to our clients' customers.Key Responsibilities:Respond to customer...

  • Travel Aftersales Specialist

    1 week ago

    Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time

    Travel Aftersales Executive OpportunityWe are seeking a highly motivated and customer-focused individual to join our Aftersales team as a Travel Aftersales Executive. This is a key role in contributing to the smooth-running of our Aftersales & Operations department, providing an exemplary pre and post-sale service to our clients' customers and maintaining...

  • Travel Aftersales Specialist

    1 week ago

    Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time

    Travel Aftersales Executive OpportunityWe are seeking a highly motivated and customer-focused individual to join our Aftersales team as a Travel Aftersales Executive. This is a key role in contributing to the smooth-running of our Aftersales & Operations department, providing an exemplary pre and post-sale service to our clients' customers and maintaining...

  • Travel Aftersales Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time

    Travel Aftersales Executive RoleWe are seeking a highly skilled and customer-focused individual to join our Aftersales team as a Travel Aftersales Executive. This is a key role in contributing to the smooth-running of our Aftersales & Operations department, with specific responsibility for providing an exemplary pre and post-sale service to our clients'...

  • Travel Aftersales Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time

    Travel Aftersales Executive RoleWe are seeking a highly skilled and customer-focused individual to join our Aftersales team as a Travel Aftersales Executive. This is a key role in contributing to the smooth-running of our Aftersales & Operations department, with specific responsibility for providing an exemplary pre and post-sale service to our clients'...

  • Travel Aftersales Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time

    Travel Aftersales Executive RoleWe are seeking a highly skilled and customer-focused individual to join our Aftersales team as a Travel Aftersales Executive. This is a key role in contributing to the smooth-running of our Aftersales & Operations department, providing an exemplary pre and post-sale service to our clients' customers and maintaining...

  • Travel Aftersales Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time

    Travel Aftersales Executive RoleWe are seeking a highly skilled and customer-focused individual to join our Aftersales team as a Travel Aftersales Executive. This is a key role in contributing to the smooth-running of our Aftersales & Operations department, providing an exemplary pre and post-sale service to our clients' customers and maintaining...

  • Aftersales and Customer Service Specialist

    3 hours ago

    Birmingham, Birmingham, United Kingdom Travel Trade Recruitment Full time

    Aftersales Executive Job DescriptionWe are seeking an experienced Aftersales Executive to join our team at a leading specialist and luxury Tour Operator. As a key member of the Aftersales & Operations department, you will be responsible for providing exceptional pre and post-sale service to our customers and maintaining professional working relationships...

  • Travel Aftersales Specialist

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time

    Travel Aftersales Executive OpportunityWe are seeking a highly skilled and customer-focused individual to join our Aftersales team as a Travel Aftersales Executive. This is a key role in contributing to the smooth-running of our operations department, with specific responsibility for providing exceptional pre and post-sale service to our clients' customers...

  • Travel Aftersales Specialist

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time

    Travel Aftersales Executive OpportunityWe are seeking a highly skilled and customer-focused individual to join our Aftersales team as a Travel Aftersales Executive. This is a key role in contributing to the smooth-running of our operations department, with specific responsibility for providing exceptional pre and post-sale service to our clients' customers...

  • Aftersales and Customer Service Specialist

    2 hours ago

    Birmingham, Birmingham, United Kingdom Travel Trade Recruitment Full time

    Job Title:Aftersales ExecutiveJob Summary:We are seeking an experienced Aftersales Executive to join our team at a leading specialist and luxury Tour Operator. The successful candidate will be responsible for providing an exemplary pre and post-sale service to our customers and maintaining professional working relationships with our supplier partners.Key...

  • Aftersales and Customer Service Specialist

    4 hours ago

    Birmingham, Birmingham, United Kingdom Travel Trade Recruitment Full time

    Job Title:Aftersales ExecutiveJob Summary:We are seeking an experienced Aftersales Executive to join our team at a leading specialist and luxury Tour Operator. The successful candidate will be responsible for providing an exemplary pre and post-sale service to our customers and maintaining professional working relationships with our supplier partners.Key...

  • Travel Aftersales Professional

    7 days ago

    Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time

    Travel Aftersales Executive RoleWe are seeking a highly skilled and customer-focused individual to join our Aftersales team as a Travel Aftersales Executive. This is a key role in contributing to the smooth-running of our Aftersales & Operations department, providing an exemplary pre and post-sale service to our clients' customers and maintaining...

  • Travel Aftersales Professional

    7 days ago

    Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time

    Travel Aftersales Executive RoleWe are seeking a highly skilled and customer-focused individual to join our Aftersales team as a Travel Aftersales Executive. This is a key role in contributing to the smooth-running of our Aftersales & Operations department, providing an exemplary pre and post-sale service to our clients' customers and maintaining...

  • Aftersales and Customer Service Specialist

    3 days ago

    Birmingham, Birmingham, United Kingdom Travel Trade Recruitment Full time

    Job Title:Aftersales ExecutiveJob Summary:We are seeking an experienced Aftersales Executive to join our team at Travel Trade Recruitment. The successful candidate will be responsible for providing exceptional customer service and support to our clients, ensuring a seamless experience from pre-sale to post-sale.Key Responsibilities:Provide timely and...

  • Aftersales and Customer Service Specialist

    3 days ago

    Birmingham, Birmingham, United Kingdom Travel Trade Recruitment Full time

    Job Title:Aftersales ExecutiveJob Summary:We are seeking an experienced Aftersales Executive to join our team at Travel Trade Recruitment. The successful candidate will be responsible for providing exceptional customer service and support to our clients, ensuring a seamless experience from pre-sale to post-sale.Key Responsibilities:Provide timely and...

  • Aftersales and Customer Service Specialist

    5 days ago

    Birmingham, Birmingham, United Kingdom Travel Trade Recruitment Full time

    Aftersales Executive Job DescriptionWe are seeking an experienced Aftersales & Customer Service Consultant to contribute to the smooth-running of our Aftersales & Operations department.Key Responsibilities:Provide exceptional pre and post-sale service to our customersMaintain professional working relationships with supplier partnersAnswer incoming customer...

  • Aftersales and Customer Service Specialist

    4 days ago

    Birmingham, Birmingham, United Kingdom Travel Trade Recruitment Full time

    Aftersales Executive Job DescriptionWe are seeking an experienced Aftersales & Customer Service Consultant to contribute to the smooth-running of our Aftersales & Operations department.Key Responsibilities:Provide exceptional pre and post-sale service to our customersMaintain professional working relationships with supplier partnersAnswer incoming customer...

  • Aftersales Applications Specialist

    2 days ago

    Birmingham, Birmingham, United Kingdom Stirling Warrington Full time

    Job Title: Aftersales Applications EngineerWe are seeking a highly skilled and experienced Aftersales Applications Engineer to join our team at Stirling Warrington. As a key member of our engineering team, you will be responsible for providing technical support and solutions to our clients across the UK and Europe.Key Responsibilities:Provide technical...