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3 months ago
At Wagamama, we are a culinary haven dedicated to nourishing the soul. With a growing presence across the UK, we are on a mission to serve delightful experiences from bowl to soul. We are seeking a Guest Experience Associate to help us fulfill our vision.
The Role |
As a Guest Experience Associate, you will be instrumental in delivering the Wagamama experience to our guests by providing exceptional and memorable service. Your responsibilities will include welcoming and seating guests upon arrival, managing their orders, and ensuring they feel valued throughout their visit. Working alongside a dynamic and diverse team, you will not only acquire essential life skills but also forge lasting friendships, all while creating unforgettable moments for our patrons. Whether you are embarking on a career in hospitality or seeking a food-inspired side gig, this position could be the perfect fit for you.
Perks + Quirks |
- £12.00 per hour + average tips of £2.80 per hour*
- Free food allowance of £14 - £25 for every shift
- 50% discount at Wagamama and 30% off at all other TRG brands for family and friends
- Pension scheme and 28 days of holiday
- Comprehensive training upon starting
- Opportunities for internal advancement | Fully funded apprenticeship programs to support your development
- Kintsugi wellness | Access to counselors, cycle to work scheme, and discounted gym + leisure facilities
- Family-friendly policy | Expectant individuals or those adopting a child will receive 26 weeks of full pay + 13 weeks of half pay
- Financial wellbeing support | Access to loans repaid through your salary for those challenging financial moments
We are in search of individuals who align with our values and can embody the Wagamama ethos through their work. A great team player who thrives in a fast-paced environment is essential. You should possess strong interpersonal skills and be capable of leaving a lasting impression, ensuring an overall exceptional experience for our guests. An interest in fresh cuisine and meeting new people is vital. No prior experience is necessary to join us as a Guest Experience Associate; we will provide all the training you require.
As this role is located in an airport, successful candidates will need to apply for an airport pass (covered by Wagamama). This process requires providing five years of continuous references and completing a DBS check. If a pass cannot be obtained, we will explore vacancies in nearby non-airport locations.
The Wagamama Way |
Kaizen, meaning 'good change', is the philosophy that underpins our identity. It influences every dish we create and drives us to seek improvement in all our endeavors. Our food, our thoughts, our work—it must be fresh. We are committed to championing change within our communities and minimizing our environmental impact.
For three decades, we have embraced individuality; we do not conform, we celebrate diversity. We value personality over perfection, welcoming everyone and their unique stories to our tables. We promise to support one another, fostering bonds of trust and collaboration. We aim to create safe spaces for genuine conversations with open hearts and minds.
All we ask is for you to share what makes you unique.
Share Your Unique Flavor
From Bowl to Soul
Wagamama is proudly part of Disability Confident.
*100% of tips are allocated to our teams. Average tips are based on front of house team positions across all our UK restaurants. Actual tips may vary by location and are given at the discretion of our guests.
