Cloud Support Specialist

2 days ago

London, Greater London, United Kingdom Cloud Decisions Full time £55,000
Cloud Support Engineer Opportunity

We are seeking a highly skilled Cloud Support Engineer to join our team at Cloud Decisions. As a Cloud Support Engineer, you will be responsible for resolving complex technical escalations and providing expert support for cloud and infrastructure issues.

Key Responsibilities:
  • Resolve escalated issues for offshore financial service organizations and global enterprises
  • Work closely with Technical Architects and Project Engineers to understand solution designs and provide input on best practices
  • Provide technical support and expertise in Microsoft Cloud (Azure, M365, AVD), Server Infrastructure, and Hyper-Converged Infrastructure environments
Requirements:
  • At least 3 years of experience in a customer-facing technical support role, working with enterprise organizations
  • Proficiency in managing Windows Server and Linux environments
  • Server clustering and high availability solutions
  • Microsoft Azure: Azure Networking, Azure Policy, Azure Monitor, Azure Security Center
  • Microsoft 365: Exchange Online, SharePoint Online, OneDrive for Business, Teams
  • Azure Virtual Desktop (AVD): Server and Storage Infrastructure Skills
What We Offer:
  • Up to £55,000 (Tax-Free) salary
  • Relocation Package + Excellent Benefits
  • Private Medical
  • Free Personal Phone, TV Contract, Broadband
  • Holidays
  • Relocation Support: Funded Accommodation for first month, Car hire for first month, Return Flight

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