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Cloud Support Specialist

2 months ago


London, Greater London, United Kingdom Cloud Decisions Full time £55,000
Cloud Support Engineer Opportunity

We are seeking a highly skilled Cloud Support Engineer to join our team at Cloud Decisions. As a Cloud Support Engineer, you will be responsible for resolving complex technical escalations and providing expert support for cloud and infrastructure issues.

Key Responsibilities:
  • Resolve escalated issues for offshore financial service organizations and global enterprises
  • Provide technical support and expertise in Microsoft Cloud (Azure, M365, AVD), Server Infrastructure, and Hyper-Converged Infrastructure environments
  • Work closely with Technical Architects and Project Engineers to understand solution designs and provide input on best practices
Requirements:
  • At least 3 years of experience in a customer-facing technical support role, working with enterprise organizations
  • Proficiency in managing Windows Server and Linux environments
  • Server clustering and high availability solutions
  • Experience with Microsoft Azure, Azure Virtual Desktop (AVD), and Microsoft 365 (M365)
What We Offer:
  • Up to £55,000 (tax-free) salary
  • Relocation package and excellent benefits
  • Additional performance-related bonuses (tax-free)
  • Pension (5%)
  • Private medical
  • Free personal phone, TV contract, and broadband
  • Holidays
  • Relocation support, including funded accommodation, car hire, and return flight