Administrative Support Specialist

6 days ago


Brighton, Brighton and Hove, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

Hays Specialist Recruitment Limited is seeking a highly motivated and organized Administration Assistant to join their team on a full-time basis. This is an exciting opportunity to be part of a fast-growing healthcare business based in Brighton.

Key Responsibilities
  • Provide exceptional customer service to patients, handling inbound queries via phone and email, and maintaining accurate and efficient responses.
  • Update company systems and access patient information and clinical data with discretion and sensitivity.
  • Communicate clinical outcomes with patients in a clear and empathetic manner.
  • Liaise with consultants on technical queries and patient concerns, ensuring confidentiality and adherence to GDPR regulations.
Requirements
  • Excellent verbal and written communication skills, with the ability to communicate in a sensitive and sympathetic manner.
  • Previous administration and customer service experience, with the ability to organize workload and adapt to process changes.
What We Offer

In return, you will receive an annualized salary of £25,000, working Monday to Friday 9am-5.30pm (37.5 hours per week). This company also offers an annual discretionary bonus scheme and hybrid working after training.



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