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Administrative Support Specialist

2 months ago

Brighton, Brighton and Hove, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

Your new company, a healthcare business based in Brighton, is seeking a permanent Administrator to join their team on a full-time basis. This is an exciting time to join the company as they are experiencing growth due to their success in partnership with the NHS to provide specialist services.

Key Responsibilities
  • Ensure all inboxes and phone services are monitored, and responses are accurate and efficient.
  • Update company systems and access patient information and clinical data.
  • Communicate clinical outcomes with patients.
  • Liaise with consultants on any technical queries or patient concerns.
  • Handle confidential patient information in a sensitive and discreet manner while adhering to GDPR regulations.
Requirements
  • You will be enthusiastic and highly motivated to provide support for a fast-growing business.
  • Excellent verbal and written communication skills are a must, and you will be able to communicate in a sensitive and sympathetic manner via telephone and email.
  • You will have the ability to organize your workload and adapt to process changes.
  • The successful candidate will have previous administration and customer service experience from any industry.