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Retail Operations Manager
2 months ago
Job Title: Retail Operations Manager
Location: Community Charity Shop
Salary: Competitive, based on experience
Hours: Full-time
Contract Type: Permanent
Are you passionate about making a difference in your community? We are seeking a dedicated Retail Operations Manager to oversee our vibrant charity shop. If you possess a strong retail background and have a talent for inspiring others, this role is an excellent opportunity to contribute to a meaningful cause.
Key Responsibilities:
Lead a team to deliver an exceptional shopping experience for all customers. Engage actively on the shop floor while managing behind-the-scenes operations. Create an inviting store layout that connects customers to our mission. Achieve financial objectives while onboarding, training, and supervising staff and volunteers. Represent our organization with integrity and uphold our core values.
Qualifications:
Proven retail experience in a supervisory role, with a focus on outstanding customer service and financial management. Strong leadership skills with the ability to motivate and develop a diverse team. Entrepreneurial mindset, capable of meeting targets and driving results. Proficient in IT and comfortable using various software applications. A genuine commitment to our mission and the ability to promote our shop as a preferred charity retailer in the community.
What We Offer:
Annual Leave: Generous holiday entitlement, including public holidays. Pension Scheme: Competitive contributory pension plan. Flexible Working: We strive to accommodate your preferred working style. Professional Development: Opportunities for career advancement and comprehensive training. Employee Benefits: Access to discounts and wellness programs. Team Collaboration: Work alongside a supportive team dedicated to our mission. Commuting Support: Interest-free loans available for travel expenses.
At the British Red Cross, we celebrate diversity and are committed to fostering an inclusive environment for all staff and volunteers. We encourage our teams to express their authentic selves at work, free from discrimination.
Join us in connecting human kindness with those in need.