Retail Operations Manager
4 weeks ago
We're seeking a highly skilled Retail Operations Manager to lead our charity shop in Llantwit Major. As a key member of our team, you'll be responsible for providing a brilliant shopping experience for our customers. Your role will involve working on the shop floor, coordinating activities, and designing an environment that connects our customers to our cause.
Key Responsibilities:
- Lead a team that provides exceptional customer service.
- Work on the shop floor and coordinate activities to achieve financial targets.
- Design a layout and environment that promotes our cause.
- Induct, train, and manage new staff and volunteers.
- Represent the British Red Cross to a high standard.
Requirements:
- Retail experience at supervisory level.
- Proven management skills to develop and inspire your team.
- Ability to work to targets and use your initiative to achieve results.
- Proficient in IT skills and familiar with a PC.
- Passion for the British Red Cross cause and ability to promote the shop in your community.
In Return:
- Holidays: days annual leave + option to buy extra days.
- Pension scheme: Up to % contributory pension.
- Flexible working: We accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Support: Access to mental health and wellbeing assistance.
- Team Working: Support our mission in a collaborative team.
- CycleWork: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
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