Retail Operations Manager

6 days ago


Barry, Vale of Glamorgan, United Kingdom British Red Cross Full time
About The Role

We're seeking a highly skilled Retail Operations Manager to lead our charity shop in Llantwit Major. As a key member of our team, you'll be responsible for providing a brilliant shopping experience for our customers. Your role will involve working on the shop floor, coordinating activities, and designing an environment that connects our customers to our cause.

Key Responsibilities:
  • Lead a team that provides exceptional customer service.
  • Work on the shop floor and coordinate activities to achieve financial targets.
  • Design a layout and environment that promotes our cause.
  • Induct, train, and manage new staff and volunteers.
  • Represent the British Red Cross to a high standard.


Requirements:
  • Retail experience at supervisory level.
  • Proven management skills to develop and inspire your team.
  • Ability to work to targets and use your initiative to achieve results.
  • Proficient in IT skills and familiar with a PC.
  • Passion for the British Red Cross cause and ability to promote the shop in your community.


In Return:
  • Holidays: days annual leave + option to buy extra days.
  • Pension scheme: Up to % contributory pension.
  • Flexible working: We accommodate your preferred work style.
  • Learning & Development: Wide range of career opportunities + comprehensive learning.
  • Discounts: Access to Blue Light Discount Card and employee benefits platform.
  • Wellbeing Support: Access to mental health and wellbeing assistance.
  • Team Working: Support our mission in a collaborative team.
  • CycleWork: Lease a bicycle through the scheme.
  • Season ticket loan: Interest-free loan for commuting expenses.


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