Retail Business Manager

4 days ago


Barry, Vale of Glamorgan, United Kingdom Sense Full time

About the Role

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Sense, a leading charity supporting individuals with complex disabilities and deafblindness, is seeking an experienced Retail Business Manager to lead its shop in Barry on a permanent basis. This is an exciting opportunity to join a dynamic team and contribute to Sense's mission of empowering people with disabilities to live fulfilling lives.

As a Retail Business Manager, you will be responsible for driving sales growth, improving customer service, and ensuring a safe and welcoming environment for customers and staff. Your key areas of ownership will include:

  • Building a high-performing team of volunteers, providing training and development opportunities to enhance their skills and knowledge.
  • Delivering exceptional customer service, maintaining high standards of stock management, and optimizing visual merchandising to maximize sales potential.
  • Developing and implementing strategies to drive stock generation, community engagement, and brand awareness, aligning with Sense's charitable objectives.

This role requires strong leadership skills, a passion for retail excellence, and the ability to work collaboratively with colleagues to achieve business objectives. If you are a motivated and results-driven individual who shares Sense's values and vision, we encourage you to apply for this exciting opportunity.

Key Skills and Experience:

  • A proven track record of managing teams and driving sales growth in a retail environment.
  • Excellent communication and interpersonal skills, with the ability to build relationships with colleagues, customers, and stakeholders.
  • A keen eye for detail, ensuring a safe, clean, and inviting environment for all.
  • Experience working in a retail environment or holding a team leader position, with a strong understanding of customer service principles.

This role requires flexibility, including working Bank Holidays and weekends as required. In return, you can expect a competitive salary, excellent benefits, and the satisfaction of making a difference in the lives of people with disabilities.

About Sense

Sense is a leading charity that empowers people with complex disabilities and deafblindness to live fulfilling lives. We believe that everyone deserves the opportunity to participate fully in society, and our work focuses on removing barriers and promoting inclusion.

Working at Sense offers a unique chance to make a real difference in the lives of others while developing your skills and career. Our team is passionate about creating a positive impact, and we offer a supportive and collaborative work environment that fosters growth and learning.

Estimated Salary: £38,000-£45,000 per annum (dependent on experience)



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