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Customer Success Professional

2 months ago

London, Greater London, United Kingdom NCS Ltd Full time

**Unlock Your Potential as a Customer Success Associate with NCS Ltd**

Are you ready to embark on a thrilling career journey with a cutting-edge tech company? We're seeking a highly motivated and customer-focused individual to join our team as a Customer Success Associate.

**About the Role**

  • As a Customer Success Associate, you will be responsible for delivering exceptional customer experiences, ensuring our clients achieve their goals and objectives.
  • You will work closely with our customers to understand their needs, provide tailored solutions, and drive business growth.
  • Our ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • You will be part of a collaborative and dynamic team, working in a fast-paced environment with a focus on innovation and customer satisfaction.

**What We Offer**

  • A competitive salary of £25,000-£30,000 (dependent on experience) + a fantastic bonus scheme.
  • A comprehensive benefits package, including a company pension and work-from-home options.
  • Opportunities for professional growth and development, with a focus on customer success and business acumen.
  • A dynamic and supportive team environment, with regular company events and social activities.

**Requirements**

  • 2+ years of experience in a customer-facing role, preferably in a tech or software industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Proven track record of delivering exceptional customer experiences and driving business growth.
  • Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment.