Practice Director

7 days ago

Clapham Common, Greater London, United Kingdom Medivet Full time
Practice Manager Opportunity

We are seeking a highly skilled and experienced Practice Manager to join our team at Medivet. As a Practice Manager, you will play a pivotal role in shaping the success and growth of our clinics, working closely with our Lead Vet and Regional Operations Director to maximise commercial performance and deliver exceptional client care.

Key Responsibilities:
  • Deliver exceptional client care, monitor client feedback, and implement actions to improve the practice.
  • Work closely with the Lead Vet and Regional Operations Director to drive commercial performance, focusing on key performance indicators, including capacity and skills utilisation, and managing costs.
  • Ensure the highest standards of regulatory, practice, and operational compliance, conducting audits and sharing best practice within and across practices.
  • Manage the planning and execution of practice rotas to ensure optimum service levels and maximise utilisation of clinical skills.
  • Set the team up for success through effective recruitment, induction, and ongoing communication and management, delivering colleague engagement and retention.
  • Promote the practice externally through local community events and other avenues.
Requirements:
  • Knowledge and understanding of practice environments, ideally gained in a Veterinary, GP, or Dental practice setting.
  • An understanding and appreciation of exceptional care and its impact on the client experience.
  • Understanding of the importance of regulation and effective processes for compliance.
  • Experience in driving strong commercial performance through effective financial management, marketing activity, and efficient ways of working.
  • Experience of resource planning and managing a team.
  • Proficiency with computer systems, experience of using Microsoft Office.
  • Good numeracy and analytical skills.
About Us:

Medivet is a leading veterinary care provider, with practices across the UK and overseas. We're proud to support a large, connected, and growing community of colleagues who provide exceptional care that's always there. We believe every interaction matters and that we can make a real difference. Join us and be part of our exciting plans for the future.

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