Facilities Operations Coordinator

7 days ago

London, Greater London, United Kingdom empro Full time

Job Title: Assistant Facilities Manager

About the Company:

Empro is a leading global real estate advisory firm dedicated to creating positive economic, social, and environmental impacts. Our company combines global insights with local expertise to enhance clients' competitive advantages and foster vibrant workplaces and cities.

Role Overview:

We are seeking an experienced Facilities Operations Coordinator to support our facilities management team in a dynamic and fast-paced environment. This role involves managing maintenance tasks, collaborating with engineers, and providing administrative support to ensure seamless operations.

Key Responsibilities:

  • Manage reactive maintenance help desk requests and ensure timely resolution.
  • Collaborate with engineers to execute maintenance jobs and ensure compliance with safety protocols.
  • Input and track data for maintenance jobs, including scheduling and follow-up.
  • Raise purchase orders and coordinate with subcontractors to ensure efficient delivery.
  • Provide administrative support, including data entry, reporting, and compliance with SLAs.
  • Focus on Health & Safety and problem-solving to minimize downtime and optimize operations.

Requirements:

  • Experience in facilities management and helpdesk functions, preferably in a similar role.
  • Strong customer service, administrative, and IT skills, with attention to detail and self-motivation.
  • Ability to work under pressure, meet deadlines, and prioritize tasks effectively.
  • Excellent communication and problem-solving skills, with a focus on delivering results.

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