Recruitment Service Coordinator

4 days ago


Lancaster, Lancashire, United Kingdom Lancaster University Full time
Job Opportunity at Lancaster University

We are seeking a highly motivated and customer-focused Recruitment Service Assistant to join our team at Lancaster University's Employment and Recruitment Service.

This is an exciting opportunity to be part of a new initiative launched in 2014, managing in-house temporary recruitment on behalf of the University and operating as a commercial temporary & permanent recruitment service within the local area to gain employment opportunities for Lancaster's Students and Graduates.

As a Recruitment Service Assistant, you will work at a student-facing Recruitment Service Desk, providing exceptional customer service and support to students and graduates. You will be responsible for analysing bulk data, solving problems, and maintaining long-term relationships with clients.

You will also be involved in financial processes, including issuing timesheet administration, payroll queries, invoices, and budget reconciliation. This role requires a service-driven and results-orientated individual with excellent general IT and administrative skills.

The ideal candidate will have a good first level of education (minimum 5 GCSEs Grades A-C, including Maths and English) and a proven track record in outstanding customer service. This is a great opportunity for an administrator looking to support a new recruitment process within the world of student and graduate employment at one of the UK's leading Higher Education Institutes.

We offer a range of benefits, including:

  • Annual leave - 25 days (pro-rata) plus university closure days and bank holidays.
  • Access to employee pension scheme, and annual flexible benefits scheme.
  • We are committed to promoting Equality, Diversity, and Inclusion across the Faculty, and supporting family-friendly and flexible working policies on an individual basis.


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