Senior Operations Leader

3 weeks ago


Coventry, Coventry, United Kingdom Mayflower Recruitment Ltd Full time

Mayflower Recruitment Ltd is on the lookout for a seasoned professional in the events sector to oversee intricate event strategies across various locations. This pivotal role encompasses the management of event logistics, including High Volume Management, Traffic Management, Parking Coordination, Security, and Stewarding, while supervising teams at multiple venues.

Key Responsibilities:

  • Lead and nurture the operations team
  • Direct service lines such as Event Traffic Coordination, Security, Stewarding, Vehicle Management, and Parking & Sales
  • Assemble comprehensive operations documentation for events
  • Work in conjunction with other departments to fulfill operational requirements
  • Oversee company assets and resources
  • Implement strategies for growth and customer retention
  • Stay updated on industry advancements and participate in relevant gatherings
  • Ensure the welfare, safety, and training of the front-line workforce
  • Guarantee adherence to legal standards and regulations
  • Deliver precise reports to upper management
  • Collaborate with Finance and Payroll for accurate processing
  • Enhance client relationships

Qualifications:

  • Exceptional interpersonal and communication abilities
  • Over 5 years of experience in event operations
  • More than 5 years in a management role with coaching experience
  • Level 4 Spectator Safety certification is advantageous
  • SIA Door Supervisor license is preferred
  • Lantra 12D M6 certification is mandatory

This opportunity is managed by Mayflower Recruitment Ltd.



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